Guest author, Jenn Van Noy, a Gallup Certified Strengths Coach and Founder of Achieve Excellence Veterinary Practice Consultants with some information about identifying and developing our own strengths. She discusses the use of Gallup's Clifton Strength Finder assessment and how this can strengthen our relief practice.
Not only do we need to be able to lead team members we don’t know and not get on their bad side, but we also need to make quick connections with clients when they’d really prefer to see “Dr. Smith,” who’s been their vet for the past 20 years.
There are dozens of medical record-keeping software systems in use throughout the veterinary industry. And for each individual system there are dozens of methods and versions of utilization specific to each clinic. The veterinary industry, like most other health care professions, has yet to find a uniform method for recording medical treatment and recommendations.
Your ability to interpret previous medical records, institute necessary treatment, and leave records that ensure continuity of care is an indispensable trait in a relief veterinarian and one that’s not as simple as it might seem.
Be aware that as a relief professional, your records leave a lasting and legal representation of your work. You may never be notified if one of the cases you see on a relief shift goes to court. Your medical care, recommendations and your decision-making process are likely to be only represented by your SOAP notes.
Below are a few “FYIs” that might make dealing with record-keeping in a new clinic a bit less stressful.
The time between establishing a contract with a clinic and actually working your shift may seem inconsequential with few details to be considered…but don’t be fooled – the prep time prior to a shift is important! Keep reading and you’ll learn a few tips that we’ve accumulated over the years…
Don’t underestimate the importance of spending dedicated time preparing and sending invoices, but don’t let the prospect intimidate you either.